Experience in:
Shubham has supported daily operations across reception, reservations, room service, and housekeeping—ensuring smooth check-ins/check-outs, accurate documentation, and clear communication. He has handled guest concerns with patience and professionalism, offered tailored local recommendations, and arranged tours and transport with ease. Shubham has confidently managed high-profile groups, providing consistent, reliable service under pressure.

Country: 

India

Most Recent Ed Organisation Related Field: 

Bachelor of Science (Hospitality Studies), ITM Institute of Hotel Management, Mumbai, Maharashtra, India

Hotel/Major Resort/Restaurant: 

-Front Office Intern, Courtyard By Marriott Navi-Mumbai, Maharashtra, India

-Hotel & Motel Management Trainee, Courtyard By Marriott Navi-Mumbai, Maharashtra, India

-Hotel & Motel Management Trainee, Jaisalmer Marriott Resort and Spa, Rajasthan, India   

Point of Difference:
Shubham stands out for his calm, guest-focused approach paired with a solid understanding of operational and financial processes. His ability to manage both day-to-day guest interactions and back-end responsibilities, such as compliance, reporting, and event coordination, makes him a well-rounded team member. He brings quiet confidence, reliability, and a strong attention to detail to every shift.